The Framingham Library

Every tax is a pay cut. Every tax cut is a pay raise.
Citizens for Limited Taxation

The Framingham Library: Collection of Wimps

On January 2, 2010, Framingham declared a snow emergency based on the weather forecast because at 11:00 AM there was only about 3 inches of snow on the ground in the downtown area.
The main library downtown was supposed to be open from 0900 to 1700 but it never bothered to open.
This raises a series of questions that need to be answered by town officials.

This library closing seems to abrogate the contract between the government and the governed.
The DPW had done their job well such that I had no problem getting to the library twice. Each time I drove 3.5 miles each way without any issues. I really wanted to get some work done.
As you can see from these pictures, the library was supposed to be opened.

All retail operations were open for business and even the U.S. Post Office was open. The only public sector unit that was closed (but supposed to be open) was the Framingham library.
No attempt was made to communicate with the public about closing the library. The library director could have posted something on the web site but he does not seem to understand the concept of web sites. He could have also posted a mail message on the frambors, but why would he want to be friendly to the community of taxpayers.
If the Framingham library staff of 40 were paid for the day off, I find it amusing that I am a retired software engineer who gets paid nothing to examine the town's bloated bureaucracy wanted to work but was unable to because the Framingham library staff of 40 and a well paid library director Mark Contois were not motivated to work.
What seems interesting here is that the library officials are telling us in no uncertain terms that they are non-essential personnel. This is very useful information to have, knowing that Framingham will face a significant Reduction In Force (RIF) come spring time as the town faces a $10-$20 million deficit mostly due to a bloated bureaucracy.
The Framingham library is becoming notoriously unreliable as a public institution. Now, I'll have to call before any snow storm.
Framingham public library: main library
49 Lexington Street
Framingham, MA 01702
508-532-5570
Library Director Ext. 4357 Mark Contois
Assistant Director Ext. 4358 Jeanne Kelley
http://www.framinghamlibrary.org/about.htm
http://www.framinghamlibrary.org/trustees.htm
Framingham library: McAuliffe branch library
10 Nicholas Road
Framingham, MA 01701
508-532-5636 Aren't you getting tired of that stupid statement by the town that says

65 Delmar Avenue Framingham, MA 01701 508-877-5541 hjw2001@gmail.com Framingham Town Manager 150 Concord Street Framingham, MA 01702 Attn: Julian Suso town.manager@framinghamma.gov Dear sir, On January 2, 2009, Framingham declared a snow emergency and the Framingham library closed even though it's schedule indicated that it would be open. I was easily able to move around in the 3-5 inches of snow that Framingham DPW was handling quite well. These events led me to ask the following questions. I was wondering if you could respond to each question in the following list. 1. Which town officials have the authority to declare a snow emergency? 2. What is the criteria to declare such a snow emergency? 3. Is there some sort of written criteria or is it haphazard (some bureaucrat looks in the sky and decides that it's time for a snow emergency in order to minimize work)? 4. How much snow has to be on the ground before a snow emergency is declared? 5. How much snow has to be predicted to fall in the next 24 hours before a snow emergency is declared? 6. Given that a snow emergency is declared, who in the town government does not have to work? Who is in essence, non-essential personnel? 7. Do those that do not have to work get paid during a snow emergency? 8. What is the name of the official who decided to close the Framingham library on Janaury 2, 2010? 9. What was the rationale used by this official for closing the Framingham library on Janaury 2, 2010? I am somewhat confused by the town's motto "Dedicated to Excellence in Public Service" and having the library close. I was planning to spend a few hours researching the number of Framingham personnel in Framingham's retirement fund between 1970 and 1980. An inquisitive taxpayer, Harold J. Wolfe.

65 Delmar Avenue Framingham, MA 01701 508-877-5541 hjw2001@gmail.com Framingham Public Library 49 Lexington Street Framingham, MA 01702 Attention: Library Director Mark Contois 508-532-5570 Dear sir, On January 2, 2009, Framingham declared a snow emergency and the Framingham library closed even though it's schedule indicated that it would be open. I was easily able to move around in the 3-5 inches of snow that Framingham DPW was handling quite well. These events led me to ask the following questions. I was wondering if you could respond to each question in the following list. 1. Which town officials have the authority to declare a snow emergency? 2. What is the criteria to declare such a snow emergency? 3. Is there some sort of written criteria or is it haphazard (some bureaucrat looks in the sky and decides that it's time for a snow emergency in order to minimize work)? 4. How much snow has to be on the ground before a snow emergency is declared? 5. How much snow has to be predicted to fall in the next 24 hours before a snow emergency is declared? 6. Given that a snow emergency is declared, who in the town government does not have to work? Who is in essence, non-essential personnel? 7. Do those that do not have to work get paid during a snow emergency? 8. What is the name of the official who decided to close the Framingham library on Janaury 2, 2010? 9. What was the rationale used by this official for closing the Framingham library on Janaury 2, 2010? I am somewhat confused by the town's motto "Dedicated to Excellence in Public Service" and having the library close. I was planning to spend a few hours researching the number of Framingham personnel in Framingham's retirement fund between 1970 and 1980. An inquisitive taxpayer, Harold J. Wolfe.

Response from the town manager (January 9, 2010)

(Click to enlarge)

According to our town manager, there is no minimum standard and no written guidelines on declaring a snow emergency. In this case, the library was closed on the instructions of the library director Mark Contois.
I talked to Mark Contois in his office on January 5, 2010 and he did tell me that the library employees were paid for the day off. He told me that he would send me some response, but he has not responded to date (January 19, 2009).
The library has 40 employees and expends $2.5 million per year. I will assume that 25% of employees are part time and did not get paid.
The library's hours are 9-9 Monday thru Friday, and 9-5 on Friday and Saturday (aproximately 20,400 hours per year).
This makes the hourly cost of library operation close to $123.
Given that January 2, 2010 was a Saturday, an 8 hour work day, the cost of closing the library was
8 (hours) *
$123 (per hour) *
0.8 (permanent employee share of salaries) =
$787.00
The taxpayers shell out $787.00 and get nothing in return, but the real harm is that many thousands of taxpayers did not have access to their (the people's) library, because of one man's decision.
The most repugnant line I got from Mark Contois was that he chose to close to the library for the protection of its patrons.
Don't you hate it when the government wants to protect you at your expense and their benefit!
Somehow, I think this should come out of Mark Contois's salary.

The Framingham Library: Collection of Wimps
On January 2, 2010, Framingham declared a snow emergency based on the weather forecast because at 11:00 AM there was only about 3 inches of snow on the ground in the downtown area. The main library downtown was supposed to be open from 0900 to 1700 but it never bothered to open. This raises a series of questions that need to be answered by town officials. This library closing seems to abrogate the contract between the government and the governed. The DPW had done their job well such that I had no problem getting to the library twice. Each time I drove 3.5 miles each way without any issues. I really wanted to get some work done. As you can see from these pictures, the library was supposed to be opened. All retail operations were open for business and even the U.S. Post Office was open. The only public sector unit that was closed (but supposed to be open) was the Framingham library. No attempt was made to communicate with the public about closing the library. The library director could have posted something on the web site but he does not seem to understand the concept of web sites. He could have also posted a mail message on the frambors, but why would he want to be friendly to the community of taxpayers. If the Framingham library staff of 40 were paid for the day off, I find it amusing that I am a retired software engineer who gets paid nothing to examine the town's bloated bureaucracy wanted to work but was unable to because the Framingham library staff of 40 and a well paid library director Mark Contois were not motivated to work. What seems interesting here is that the library officials are telling us in no uncertain terms that they are non-essential personnel. This is very useful information to have, knowing that Framingham will face a significant Reduction In Force (RIF) come spring time as the town faces a $10-$20 million deficit mostly due to a bloated bureaucracy. The Framingham library is becoming notoriously unreliable as a public institution. Now, I'll have to call before any snow storm. Framingham public library: main library 49 Lexington Street Framingham, MA 01702 508-532-5570 Library Director Ext. 4357 Mark Contois Assistant Director Ext. 4358 Jeanne Kelley http://www.framinghamlibrary.org/about.htm http://www.framinghamlibrary.org/trustees.htm Framingham library: McAuliffe branch library 10 Nicholas Road Framingham, MA 01701 508-532-5636 Aren't you getting tired of that stupid statement by the town that says
65 Delmar Avenue Framingham, MA 01701 508-877-5541 hjw2001@gmail.com Framingham Town Manager 150 Concord Street Framingham, MA 01702 Attn: Julian Suso town.manager@framinghamma.gov Dear sir, On January 2, 2009, Framingham declared a snow emergency and the Framingham library closed even though it's schedule indicated that it would be open. I was easily able to move around in the 3-5 inches of snow that Framingham DPW was handling quite well. These events led me to ask the following questions. I was wondering if you could respond to each question in the following list. 1. Which town officials have the authority to declare a snow emergency? 2. What is the criteria to declare such a snow emergency? 3. Is there some sort of written criteria or is it haphazard (some bureaucrat looks in the sky and decides that it's time for a snow emergency in order to minimize work)? 4. How much snow has to be on the ground before a snow emergency is declared? 5. How much snow has to be predicted to fall in the next 24 hours before a snow emergency is declared? 6. Given that a snow emergency is declared, who in the town government does not have to work? Who is in essence, non-essential personnel? 7. Do those that do not have to work get paid during a snow emergency? 8. What is the name of the official who decided to close the Framingham library on Janaury 2, 2010? 9. What was the rationale used by this official for closing the Framingham library on Janaury 2, 2010? I am somewhat confused by the town's motto "Dedicated to Excellence in Public Service" and having the library close. I was planning to spend a few hours researching the number of Framingham personnel in Framingham's retirement fund between 1970 and 1980. An inquisitive taxpayer, Harold J. Wolfe.
65 Delmar Avenue Framingham, MA 01701 508-877-5541 hjw2001@gmail.com Framingham Public Library 49 Lexington Street Framingham, MA 01702 Attention: Library Director Mark Contois 508-532-5570 Dear sir, On January 2, 2009, Framingham declared a snow emergency and the Framingham library closed even though it's schedule indicated that it would be open. I was easily able to move around in the 3-5 inches of snow that Framingham DPW was handling quite well. These events led me to ask the following questions. I was wondering if you could respond to each question in the following list. 1. Which town officials have the authority to declare a snow emergency? 2. What is the criteria to declare such a snow emergency? 3. Is there some sort of written criteria or is it haphazard (some bureaucrat looks in the sky and decides that it's time for a snow emergency in order to minimize work)? 4. How much snow has to be on the ground before a snow emergency is declared? 5. How much snow has to be predicted to fall in the next 24 hours before a snow emergency is declared? 6. Given that a snow emergency is declared, who in the town government does not have to work? Who is in essence, non-essential personnel? 7. Do those that do not have to work get paid during a snow emergency? 8. What is the name of the official who decided to close the Framingham library on Janaury 2, 2010? 9. What was the rationale used by this official for closing the Framingham library on Janaury 2, 2010? I am somewhat confused by the town's motto "Dedicated to Excellence in Public Service" and having the library close. I was planning to spend a few hours researching the number of Framingham personnel in Framingham's retirement fund between 1970 and 1980. An inquisitive taxpayer, Harold J. Wolfe.
Response from the town manager (January 9, 2010)
(Click to enlarge) According to our town manager, there is no minimum standard and no written guidelines on declaring a snow emergency. In this case, the library was closed on the instructions of the library director Mark Contois. I talked to Mark Contois in his office on January 5, 2010 and he did tell me that the library employees were paid for the day off. He told me that he would send me some response, but he has not responded to date (January 19, 2009). The library has 40 employees and expends $2.5 million per year. I will assume that 25% of employees are part time and did not get paid. The library's hours are 9-9 Monday thru Friday, and 9-5 on Friday and Saturday (aproximately 20,400 hours per year). This makes the hourly cost of library operation close to $123. Given that January 2, 2010 was a Saturday, an 8 hour work day, the cost of closing the library was 8 (hours) * $123 (per hour) * 0.8 (permanent employee share of salaries) = $787.00 The taxpayers shell out $787.00 and get nothing in return, but the real harm is that many thousands of taxpayers did not have access to their (the people's) library, because of one man's decision. The most repugnant line I got from Mark Contois was that he chose to close to the library for the protection of its patrons. Don't you hate it when the government wants to protect you at your expense and their benefit! Somehow, I think this should come out of Mark Contois's salary.

Send comments to: hjw2001@gmail.com